Terms and Conditions for Clearances in Cornwall

Effective Date: 23/02/2025

  1. Introduction

Welcome to Clearances in Cornwall (“we,” “us,” or “our”). By booking our house clearance services, you agree to the terms and conditions outlined below.

  1. Our Services
  • We provide professional house clearance, waste removal, and disposal services.
  • Items cleared may be disposed of, donated, recycled, or resold at our discretion.
  • We do not handle hazardous waste, including asbestos, chemicals, or medical waste.
  • Any valuable items you want to retain must be removed before our team begins work.
  1. Pricing & Payment
  • Quotes are based on the information you provide and may be subject to change upon inspection.
  • Additional charges may apply if there is more waste than initially estimated.
  • Payment must be made in full upon completion of the service, unless otherwise agreed in writing.
  • We accept [list payment methods, e.g., bank transfers, cash, card payments].
  1. Cancellations & Rescheduling
  • You may cancel or reschedule a booking at least 24 hours in advance without charge.
  • Cancellations within 24 hours of the scheduled clearance will incur a £[amount] cancellation fee.
  • If we are unable to access the property at the agreed time, a call-out fee may apply.
  1. Liability & Insurance
  • We will take reasonable care when removing items but are not liable for accidental damage unless caused by negligence.
  • Our liability is limited to the value of the service provided.
  • You must inform us of any fragile or high-value items before clearance begins.
  1. Waste Disposal & Environmental Responsibility
  • We hold a valid waste carrier license ([License Number]) and dispose of waste legally.
  • Recyclable items will be processed in accordance with UK waste regulations.
  • We are not responsible for any waste left behind if it exceeds the agreed service.
  1. Customer Responsibilities
  • You confirm that you have the legal right to dispose of the items being cleared.
  • You must ensure clear access to the property and inform us of any restrictions (e.g., parking).
  • Any disputes regarding missing items must be raised within 48 hours of service completion.
  1. Events Beyond Our Control

We are not liable for delays or failures caused by factors beyond our control, including extreme weather, road closures, or unforeseen site conditions.

  1. Complaints & Disputes
  • If you are dissatisfied with our service, please contact us at [Your Contact Details] within 7 days.
  • We aim to resolve disputes amicably, but if unresolved, legal action may be taken in the [jurisdiction, e.g., England & Wales] courts.
  1. Amendments to Terms & Conditions

We may update these terms occasionally. The latest version will always be available on our website.

For any inquiries, contact us at:
📧 Email: [Your Email]
📞 Phone: [Your Contact Number]
🌍 Website: [Your Website URL]